by Björn Gerdes | Jun 25, 2021 | Uncategorized
Customers expect excellent service also in online shopping. They want generous return periods and, of course, the possibility to make returns free of charge. At the same time, consumers also demand sustainability on the part of e-commerce companies. Ecological...
by Björn Gerdes | Jun 24, 2021 | Uncategorized
Free returns and generous return timelines are the order of the day in online retail. These are crucial elements of the business model. The immense competitive pressure among online retailers is making it necessary. However, the negative economic and above all the...